Personal Jeweler - Blue Nile - Washington Square

Blue Nile • Portland, OR

4d

About The Position

Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom. The role is suited to an outgoing, passionate individual who understands white-glove service and enjoys educating customers about jewelry purchases. Luxury Sales Consultants provide professional, accessible, and enthusiastic service, helping customers build lasting relationships with Blue Nile and creating a “Jeweler for Life” experience. The position focuses on strengthening customer trust in the brand, delivering an excellent showroom experience, and meeting sales and service goals.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the U.S.

Nice To Haves

• Jewelry experience.

Responsibilities

• Communicate the Blue Nile difference and build customer trust and confidence in the brand.
• Deliver exceptional customer service and continually develop product knowledge to educate customers.
• Provide accurate information and set clear customer expectations in keeping with the Blue Nile brand.
• Proactively follow up on internal and external communications while maintaining service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help maintain a customer-focused service culture, improve the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Medical coverage for eligible positions.
• Vision coverage for eligible positions.
• Dental coverage for eligible positions.
• 401(k) employer match for eligible positions.
• Discretionary bonus eligibility for regular positions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED