Personal Jeweler - Blue Nile - Washington Square

Signet Jewelers•Portland, OR
•$19 - $27

About The Position

Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom at Washington Square. The role is suited to an outgoing, passionate person who values white-glove service and educating customers about jewelry purchases. The consultant helps create a professional, accessible, enthusiastic customer experience and builds lasting relationships that support the goal of becoming a “Jeweler for Life.”

Requirements

  • Previous retail sales or customer service experience.
  • High school diploma or GED.
  • Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
  • Excellent listening, written, and verbal communication skills.
  • Strong attention to detail and high integrity.
  • Ability to work within deadlines in a fast-paced environment.
  • Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
  • Ability to stand for extended periods.
  • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
  • Authorized to work in the U.S.

Nice To Haves

  • Jewelry experience.

Responsibilities

  • Communicate the Blue Nile difference and build trust and confidence in the brand.
  • Provide exceptional customer service and continually develop product knowledge to educate customers.
  • Provide accurate information and set clear expectations for customers.
  • Follow up proactively on internal and external communications while maintaining Blue Nile service standards.
  • Resolve complex customer service challenges with solutions that exceed customer expectations.
  • Help create and maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
  • Maintain excellent attendance and punctuality.
  • Consistently achieve or exceed company sales and service goals.
  • Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

  • Medical coverage.
  • Vision coverage.
  • Dental coverage.
  • 401(k) employer match.
  • Eligible regular positions may receive a discretionary bonus.
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