Personal Jeweler - Blue Nile - SouthPark Mall
Signet Jewelers•Charlotte, NC
•$17 - $24•Onsite
About The Position
Blue Nile is seeking a part-time Luxury Sales Consultant for its retail showroom at SouthPark Mall. The role focuses on providing a white-glove customer experience and educating customers about jewelry purchases. The consultant helps customers build a lasting relationship with Blue Nile by being professional, accessible, enthusiastic, and knowledgeable. The position supports Blue Nile’s goal of creating a trusted, high-quality brand experience and building long-term customer relationships.
Requirements
- Previous retail sales or customer service experience.
- High school diploma or GED.
- Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
- Ability to stand for extended periods.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorized to work in the U.S.
Nice To Haves
- Jewelry experience.
- Mandarin speaking.
Responsibilities
- Communicate the Blue Nile difference and build trust and confidence in the brand.
- Provide exceptional customer service and continually develop product knowledge to educate customers.
- Provide accurate information and set clear customer expectations to ensure an on-brand experience.
- Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
- Resolve complex customer service challenges with solutions that exceed customer expectations.
- Help create and maintain a customer-focused service culture, improve the buying experience, and build relationships that support long-term business growth.
- Maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.
Benefits
- Medical coverage for eligible positions.
- Vision coverage for eligible positions.
- Dental coverage for eligible positions.
- 401(k) employer match for eligible positions.
- Regular positions are eligible for a discretionary bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Education Level
High school or GED
