Personal Jeweler - Blue Nile - Short Hills

Blue Nile • Blue Nile Short Hills, NJ

3d • Onsite

About The Position

Blue Nile is seeking a part-time Luxury Sales Consultant for its retail showroom in Short Hills. The role is suited to an outgoing, passionate person who understands white-glove service and enjoys educating customers about jewelry purchases. The consultant helps customers build lasting relationships with Blue Nile by delivering professional, accessible, enthusiastic service and strengthening their connection to the brand.

The position focuses on communicating the Blue Nile difference, providing accurate information, resolving customer concerns, maintaining product knowledge, and delivering a consistently high-quality showroom experience. Consultants work with peers and showroom management to meet sales and service goals and support a customer-focused service culture.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the United States.

Nice To Haves

• Jewelry experience.

Responsibilities

• Communicate the Blue Nile difference and build trust and confidence in the brand.
• Provide exceptional customer service and develop product knowledge to educate customers.
• Communicate accurate information and set clear customer expectations in keeping with the Blue Nile brand.
• Proactively follow up on internal and external communications while maintaining service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Hourly pay range of $18.58–$27.00; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
• Discretionary bonus eligibility for regular positions.
• Medical coverage for eligible positions.
• Vision coverage for eligible positions.
• Dental coverage for eligible positions.
• 401(k) employer match for eligible positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED