Personal Jeweler - Blue Nile - Short Hills
About The Position
Blue Nile is seeking a part-time Luxury Sales Consultant for its retail showroom. The role is suited to an outgoing, passionate person who understands white-glove service and enjoys educating customers about jewelry purchases. The consultant helps customers build a lasting relationship with Blue Nile by providing professional, accessible, enthusiastic service and strengthening their connection with the brand. The position focuses on delivering an exceptional, trustworthy customer experience, developing product knowledge, meeting sales and service goals, resolving customer concerns, and collaborating with peers and showroom management. The role requires retail or customer-service experience and the ability to meet the physical, scheduling, and technical demands of a fast-paced retail environment.
Requirements
- Previous retail sales or customer-service experience.
- High school diploma or GED.
- Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
- Ability to stand for extended periods.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorization to work in the U.S.
Nice To Haves
- Jewelry experience is a plus but is not required.
Responsibilities
- Communicate Blue Nile’s differentiators and build customers’ trust and confidence in the brand.
- Provide exceptional customer service and continually develop product knowledge to educate customers.
- Give accurate information and set clear customer expectations to ensure an on-brand experience.
- Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
- Resolve complex customer-service challenges with solutions that exceed customer expectations.
- Help foster a customer-focused service culture, improve the buying experience, and build relationships that support long-term business growth.
- Maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.
Benefits
- Hourly pay range of $20.00–$25.00.
- Regular positions are eligible for a discretionary bonus.
- Medical coverage for eligible positions.
- Vision coverage for eligible positions.
- Dental coverage for eligible positions.
- 401(k) employer match for eligible positions.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
