Personal Jeweler - Blue Nile - NorthPark Center
About The Position
Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom. The role is for an outgoing, customer-focused person who understands white-glove service and enjoys educating customers about jewelry purchases. The consultant helps customers celebrate important life moments by delivering a professional, accessible, and enthusiastic experience that builds lasting customer relationships with Blue Nile. The position focuses on communicating Blue Nile’s brand, providing accurate information, developing product knowledge, resolving service issues, and helping the showroom meet sales and service goals. Candidates need retail sales or customer service experience, strong communication and organizational skills, computer proficiency, and the ability to stand for extended periods and adapt to scheduling needs, particularly during retail peak seasons.
Requirements
- Previous retail sales or customer service experience.
- High school diploma or GED.
- Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
- Ability to stand for extended periods of time.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorization to work in the U.S.
Nice To Haves
- Jewelry experience.
Responsibilities
- Communicate the Blue Nile difference and build trust and confidence in the brand.
- Provide exceptional customer service and continually develop product knowledge to educate customers.
- Communicate accurate information and set clear expectations for customers.
- Follow up proactively on internal and external communications while maintaining Blue Nile service standards.
- Resolve complex customer service challenges with solutions that exceed customer expectations.
- Help foster a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
- Maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.
Benefits
- Medical coverage for eligible positions.
- Vision coverage for eligible positions.
- Dental coverage for eligible positions.
- 401(k) employer match for eligible positions.
- Regular positions are eligible for a discretionary bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
