Pacific Time Zone | Spanish Fluent | Personal Injury Pre-Litigation Case Manager
About The Position
EvenUp is a rapidly growing vertical SaaS company focused on closing the justice gap through technology and AI, empowering personal injury lawyers and victims. Our products help law firms achieve faster settlements, higher payouts, and better outcomes for victims of various incidents. We are seeking talented, driven, and collaborative individuals to join our expanding team. The Pre-Litigation Operations team ensures case progress from intake to resolution with consistency, compassion, and control, utilizing legal expertise and advanced tools. Team members are skilled, tech-enabled legal professionals who meticulously manage details to ensure optimal outcomes for attorney partners and their clients. This role is for experienced professionals who thrive in high-volume, detail-critical environments and take pride in meticulous casework that impacts client outcomes. This is a remote role that can be based anywhere in the United States.
Requirements
- 3+ years of experience in personal injury legal operations, case management, or insurance claims.
- Highly detail-oriented, organized, and self-motivated.
- Excel at process execution in fast-paced, high-volume environments.
- Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
- Take ownership of your work and hold yourself to high standards of quality and accountability.
- Comfortable working independently in a remote setting, with strong time management skills.
- Fluent in Spanish.
Responsibilities
- Open insurance claims and serve as the primary liaison with adjusters and carriers.
- Request, track, and organize medical records, bills, and police reports.
- Ensure treatment progression and awareness of treatment outcomes.
- Identify and proactively resolve lien and subrogation issues.
- Collaborate with lead paralegals to prepare complete, accurate case files for demand.
- Communicate with clients daily to guide them through the pre-litigation process.
- Maintain case timelines and ensure milestones are met with precision.
- Spot and eliminate operational inefficiencies to drive speed and accuracy.
- Uphold the highest standards in documentation, file integrity, and communication.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
