About The Position

We are seeking a detail-oriented and proactive Legal Assistant to support Personal Injury Paralegals in a fast-paced, high-volume environment. The role helps keep cases moving efficiently by managing follow-ups, documentation, and administrative case tasks, allowing paralegals to focus on case strategy, client communication, and building case value. The Legal Assistant supports cases across pre-litigation, negotiation, and disbursal and works collaboratively within the legal team.

Requirements

  • Strong organizational skills and the ability to manage multiple deadlines.
  • Excellent written and verbal communication skills.
  • Comfort working with case management systems and medical/legal documentation.
  • Ability to follow detailed processes while exercising sound judgment.
  • Team-oriented mindset and willingness to support coverage needs.
  • Must work full-time, Monday–Friday, from the downtown Durham or Raleigh office; remote work is not available.

Nice To Haves

  • Prior experience as a Legal Assistant or Administrative Assistant in a personal injury or high-volume legal setting is preferred, but not required.

Responsibilities

  • Support Personal Injury Paralegals in a high-volume caseload environment.
  • Follow up with insurance adjusters regarding acknowledgments, liability decisions, limits, and claim status.
  • Assist with opening claims, coverage verification, and overflow coverage when team members are out.
  • Track and follow up on medical liens, subrogation, health insurance, and workers’ compensation matters.
  • Send Letters of Representation (LORs) and assist with MedPay demands and follow-up.
  • Request and monitor medical, employment, and court-related records and documentation.
  • Add medical bills and payments to case ledgers and assist with balance checks as delegated.
  • Respond to basic provider and adjuster inquiries at paralegal discretion.
  • Maintain accurate case notes, reminders, and follow-ups in the case management system.
  • Provide general administrative and case support to keep files moving efficiently.

Benefits

  • Paid family leave
  • 401(k) with match
  • Competitive salary and benefits
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