Personal Injury Case Manager

Woven Legal•La Palma, CA
•Remote

About The Position

We’re hiring a part-time, fully remote Personal Injury Case Manager to keep injury files moving smoothly, client-ready, and deadline-safe. Steady follow-through helps clients feel supported, gives attorneys clean documentation, and protects time-sensitive dates. The role manages personal injury files from intake through resolution, communicates with clients and adjusters, coordinates treatment updates, gathers and organizes medical records and bills, and helps prepare demand packages and settlement paperwork. The position follows core hours Monday–Friday, 9 am–5 pm PT, with focused case-management work and brief Slack and Zoom touchpoints. Before logging off, the Case Manager is expected to update notes, queue follow-ups, and ensure urgent matters are addressed.

Requirements

  • Bilingual Spanish proficiency (required).
  • Prior personal injury case management experience.
  • Proficiency with Clio, MyCase, or a similar case management system.
  • Proficiency with Microsoft Office, Zoom, and Slack.
  • Strong client-facing written and verbal communication skills.
  • Excellent calendar and deadline management.

Responsibilities

  • Maintain personal injury files from intake through resolution.
  • Report claims and persistently follow up with adjusters.
  • Coordinate treatment updates and identify gaps in care.
  • Request, track, and organize medical records and itemized bills through consistent provider outreach.
  • Assemble demand packages, including chronologies, specials, and special damages summaries.
  • Support settlement tracking and prepare disbursement paperwork.
  • Calendar critical deadlines, including statutes of limitation, minors’ tolling, and government claims.
  • Communicate with clients and keep them informed.
  • Keep case notes current and queue follow-ups for the next day.
  • Set daily priorities and use Slack and Zoom touchpoints to coordinate next steps.
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