Personal Care Assistant

Shine Bright Care•Wasilla, AK

4d•Onsite

About The Position

The Personal Care Assistant provides ongoing services to clients and individuals in their homes or communities. The role focuses on keeping individuals safe, supporting individualized goals, documenting services, modeling positive behavior and work ethics, maintaining professional boundaries, and communicating with the team about service needs and expectations. The position supports high-needs service recipients, implements service plans, and collaborates with families and team members to develop individualized plans and crisis or safety plans when needed. The assistant helps individuals pursue desired outcomes, monitors service delivery, coordinates transportation, connects people with community supports, and supports transitions across life domains and levels of care. The role also requires maintaining reliable attendance, following agency policies, completing documentation, and consulting a supervisor or clinical consultant when support is needed beyond the assistant’s capabilities.

Requirements

Must be at least 18 years of age.
Must meet the position requirements set out in 7 AAC 125.010–7 AAC 125.199.
Must pass the required criminal background check unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, or have had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and provide services to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be able to attend Mandt training.
Must be reliable and dependable.
Strong interpersonal and customer service skills.
Knowledge of HIPAA requirements for safeguarding confidential medical and personal records.
Proven ability to write descriptive database notes addressing interventions used and the individual’s response.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to maintain consistent, punctual attendance and a confidential working relationship.
Excellent personal organizational skills and ability to follow oral and written instructions.
Ability to communicate effectively and maintain a positive attitude in difficult situations.

Nice To Haves

Experience documenting in the Therap database.
Confirmed service in the industry with advanced training in behavioral, medical, or caregiver services.

Responsibilities

Provide ongoing services to clients and individuals in their homes or communities, supporting safety and individualized goals.
Model positive behavior and work ethics, maintain professional boundaries, and communicate with the team about service delivery needs and expectations.
Manage services for high-needs recipients and meet productivity standards.
Implement service plans and complete comprehensive documentation, including staffing notes, contact notes, and records related to goals and objectives.
Promote a strengths-based approach and empower children and individuals to reach desired outcomes.
Engage children, individuals, and identified informal and formal supports within the service framework.
Develop individualized service plans with families and team members, including measurable objectives, action steps, family vision, and strengths.
Develop comprehensive crisis and safety plans with the Child and Family Team when necessary.
Monitor service delivery to ensure it addresses service plan goals.
Maintain general knowledge of community services and supports available inside and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders and collaborate with the Child and Family Team to promote community-based care in the most appropriate, least restrictive setting.
Assist individuals with transitions across life domains, services, levels of care, and into adulthood.
Produce clear written documentation with correct spelling and grammar and appropriate behavioral health acronyms and therapeutic terminology.
Work collaboratively and communicate positively with team members, supervisors, and other employees; return emails and phone calls within 24 hours.
Carry a cell phone and be reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the PCA’s capabilities.
Submit documentation according to agency standards and adhere to agency policies and procedures.
Maintain regular, reliable attendance and punctuality for scheduled events.
Attend required training and obtain a qualifying First Aid card, and attend Mandt training.