Personal Banker

First National Bank Texas•Bedford, TX

15d

About The Position

Under direct supervision, the Personal Banker provides exceptional customer service in a high-volume sales environment while handling cash and recommending banking products and services to help customers succeed financially. The role serves a diverse customer base, including a large Spanish-speaking population, and includes meeting monthly new-account production goals, following bank policies and supervisory direction, and maintaining regular, punctual attendance. Approval limits are determined by established authority levels. Schedules are based on business needs and may change.

Requirements

Be at least 18 years of age.
Have a high school diploma, high school equivalency, or be currently attending high school.
Be able to work a flexible schedule, including evenings, weekends, and holidays.
Successfully pass a background investigation according to company policy.
Be able to work effectively with coworkers in a team environment.
Stand or walk for extended periods, depending on branch location.
Be able to work in a high-volume, stressful, and noisy environment.
Operate a computer and other office machinery.
Be able to lift up to 50 lbs.

Nice To Haves

Six months of work experience in a retail or customer service environment is preferred.

Responsibilities

Provide customer service while receiving and paying out cash.
Evaluate new and existing customer relationships and recommend appropriate bank products and services.
Follow established bank policies and supervisor direction.
Meet assigned monthly new-account production goals.
Participate in sales activities, which may include prospecting in store aisles.
Process deposits and pay out funds according to bank procedures; accurately record transactions and balance daily operations.
Receive cash and checks for deposit, verify amounts, and check endorsements.
Examine cash and identification to guard against counterfeit checks and fraudulent identification.
Enter transactions into the computer and issue customer receipts.
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
Process Western Union wires and cash advances.
Cross-sell bank products and services.
Provide services to a diverse customer base, including a large Spanish-speaking population.
Perform other tasks requested by supervisors that relate to the bank and its functions.
Maintain regular and predictable attendance and punctuality.