Personal Banker

First National Bank•Greeley, CO

13d•$23 - $27•Onsite

About The Position

The Personal Banker ensures customer satisfaction and makes decisions on behalf of the bank while handling a variety of duties, including opening new accounts. The role supports revenue, deposit growth, sales, and customer satisfaction while helping minimize operational losses. This position is located in Greeley, Colorado and is not remote. The salary range is $23.00–$27.00 per hour, depending on prior experience.

Requirements

Understanding of banking regulations is required; training is provided.
Pass a pre-employment screening, including credit history and criminal record checks.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Two or more years of banking experience.
Experience with electronic banking.

Responsibilities

Provide courteous attention to customers, promote satisfied and long-term financial relationships, and contribute to the bank’s overall profitability.
Ensure customers receive timely, high-quality service; greet and address customers respectfully and by name.
Participate in and show initiative toward sales and promotion of bank products and services.
Assist customers with new accounts, account updates, electronic banking, ACH and wire transfers, and offer solutions suited to their needs.
Develop knowledge of internal bank policies and banking regulations.
Act as an escalation point for customer inquiries, using critical thinking and existing policies to answer questions and resolve problems.
Engage actively in the local community, cross-sell, and generate new business with a focus on deposit growth.
Demonstrate leadership in bringing bank staff together to meet strategic goals.
Perform other duties as assigned.