About The Position

At First National Bank of Omaha (FNBO), Personal Bankers help customers with their financial needs and support their financial well-being. The role centers on getting to know customers, understanding their unique circumstances, and providing personalized recommendations—from assisting with routine transactions to helping customers plan and save for the future. Personal Bankers work in FNBO branches, where branch managers work alongside the team and provide in-depth training. The role requires a customer-first approach, a willingness to help with tasks of all sizes, and compliance with bank policies, regulations, and laws. The position is expected to be onsite at the posted location; the work location may change based on business needs. The position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Candidates must meet applicable financial responsibility, character, credit fitness, and criminal background standards, along with ongoing regulatory requirements.

Requirements

  • High school diploma or GED.
  • Meet S.A.F.E. Act registration requirements with the Nationwide Mortgage Licensing System (NMLS), including applicable financial responsibility, character, credit fitness, and criminal background standards.
  • Meet ongoing regulatory requirements, including acceptable background investigation and credit report results.
  • Outgoing and enjoys engaging with people.
  • Friendly with a positive attitude.
  • Solution-oriented critical thinker.
  • Excited to learn and take on new challenges.
  • Team player.
  • Motivated to do what’s right.
  • Collaborative and supportive.

Nice To Haves

  • Bachelor’s degree or equivalent work experience preferred.
  • Retail banking experience preferred.
  • Bilingual in Spanish preferred.

Responsibilities

  • Make every customer feel welcome in the FNBO branch.
  • Assist customers with transactions, including deposits and withdrawals.
  • Understand customers’ unique financial needs.
  • Make personalized recommendations to support customers.
  • Guide customers toward greater financial well-being.
  • Deepen customer relationships through outreach.
  • Comply with bank policies, regulations, and laws.

Benefits

  • Competitive pay and an incentive plan for helping clients.
  • 401(k) match.
  • Paid time off and paid holidays.
  • Medical, dental, vision, life, disability, and flexible plans.
  • Employee Wellness Program.
  • Career development training and coaching.
  • Tuition Assistance Program.
  • Employee banking benefits and other discounts.
  • Culture of recognition and rewards from executive leadership, managers, peers, and business partners.
  • Health Savings Account (HSA) and dependent care benefits.
  • Growth opportunities.
  • Short-term and long-term disability insurance.
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