Personal Banker

Abby Bank•Wausau, WI

27d•Onsite

About The Position

Join Our Team as a Personal Banker! Do you enjoy building relationships and helping customers reach their financial goals? Are you someone who thrives in a fast-paced, customer-focused environment? If you’re looking to grow your career in banking, our Personal Banker position could be the perfect fit! We’re seeking motivated, service-driven individuals to join our team and deliver exceptional customer experiences.

Requirements

High school diploma or equivalent
A minimum of two years of retail banking experience.
Enjoy working with people and building lasting customer relationships.
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
Strong communication skills and can confidently explain banking products and services.
Proactive problem-solver who takes pride in providing exceptional customer service.
Adaptable and comfortable learning new systems, technology, and banking processes.

Responsibilities

Build strong relationships with customers by understanding their financial needs and recommending the right banking solutions.
Assist new and existing customers with opening and maintaining a full range of deposit accounts and services.
Provide guidance on digital banking, debit and credit cards, IRAs, and other retail banking products.
Handle customer inquiries, resolve issues, and provide knowledgeable and professional support.
Identify opportunities to deepen customer relationships through cross-selling and referrals.
Ensure accuracy, security, and compliance while handling customer information and financial transactions in accordance with banking regulations and policies.
Balance cash drawers and maintain a high level of accuracy when handling cash and financial transactions.
Work collaboratively with your team to support daily operations and deliver a seamless banking experience.
Represent AbbyBank in a professional, courteous, and trustworthy manner in every customer interaction.