Personal Banker

Dickinson Financial Corp•Shawnee, KS
•$20 - $25

About The Position

Personal Bankers build and strengthen client relationships by understanding financial needs and providing tailored banking solutions. They deliver client service, open accounts, process transactions, promote bank products and services, and work with team members to achieve individual and branch goals while creating a positive client experience. The role pays $20.00 to $24.50 per hour depending on experience and is eligible for additional monthly incentive compensation based on achievement of established goals. The posting states that the position will remain open until a qualified applicant is hired.

Requirements

  • High school diploma, GED, or equivalent required.
  • At least 6 months of cash-handling experience required.
  • Effective sales skills and the ability to identify client needs.
  • Strong client service and relationship-building skills.
  • Strong verbal and written communication skills.
  • Accuracy, attention to detail, and organizational skills.
  • Basic math and cash-handling abilities.
  • Working knowledge of bank policies, procedures, and regulatory requirements.
  • Ability to work collaboratively and achieve individual performance goals with a self-driven work ethic.
  • Ability to obtain and maintain NMLS licensure and registration required.

Nice To Haves

  • Associate’s degree or higher.
  • Previous banking experience.
  • At least 6 months of sales experience.
  • Proficiency with banking systems, digital banking platforms, and Microsoft Office 365, including Copilot and Excel.

Responsibilities

  • Open and service consumer deposit accounts and identify opportunities to recommend appropriate banking products and services.
  • Promote bank products through conversations with Walmart customers, daily outbound calls, interactions with existing clients during transactions, and group presentations.
  • Educate clients about digital banking tools and self-service channels.
  • Provide fast, easy, personalized service and build strong client relationships.
  • Resolve client inquiries with professionalism, ownership, and follow-through.
  • Process banking transactions, account maintenance requests, and operational tasks accurately and efficiently.
  • Protect client and bank information by following privacy, security, and confidentiality requirements.
  • Comply with applicable regulations, bank policies, and procedures, including BSA, OFAC, audit, and security requirements.
  • Complete required training promptly and maintain current knowledge of bank products, services, policies, and regulatory requirements.
  • Perform other specified duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Company-paid life insurance
  • Short- and long-term disability insurance
  • Company-paid vacation
  • Paid leave
  • Paid holidays
  • Monthly incentive compensation based on achievement of established goals
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