Personal Banker

Maine Community Bank•Windham, ME
•$19 - $21

About The Position

The Personal Banker participates in daily branch activities, including growth initiatives and goals, teller activities, operational compliance, customer service, and bank-directed initiatives. The position may also involve community initiatives to develop relationships in the areas the Bank serves. The role may require regular work at multiple locations and includes other duties as assigned.

Requirements

  • High school diploma or equivalent and at least 1 year of customer service or cash-handling experience, or an equivalent combination of education and experience.
  • Familiarity with computer applications.
  • Superior customer service, excellent communication, and organizational skills.
  • Ability to use sound judgment and decision-making skills.
  • Punctuality and appropriate use of work time.
  • Ability to perform duties conscientiously and cooperatively.
  • Maintain a professional appearance.
  • Treat others with respect, keep commitments, inspire trust, work ethically and with integrity, uphold organizational values, and accept responsibility for one's actions.
  • Commitment to personal and team growth and success through understanding and supporting the Bank’s sales culture and goals.
  • Accuracy and close attention to detail.
  • Ability to spend extended periods operating a computer keyboard and working at a computer monitor.
  • Ability to sit or stand for extended periods while serving customers.
  • Ability to lift cash boxes and currency or cash bags weighing approximately 20 pounds.
  • Ability to travel periodically between locations within the Bank’s geographic area.

Responsibilities

  • Contribute to branch growth and participate in activities designed to meet assigned goals.
  • Know the Bank’s products and services and identify opportunities to refer customers to other lines of business or vendors.
  • Perform a variety of teller functions for customers in person, through the mail, or as assigned.
  • Understand and follow federal and state banking regulations and adhere to Bank policies, procedures, and security requirements.
  • Provide professional, courteous, and efficient service to internal and external customers in alignment with communicated expectations and Bank service standards.
  • Protect customer and Bank information with privacy, integrity, and confidentiality.
  • Work at multiple locations regularly when required.
  • Participate in community activities on occasion.
  • Perform other duties as assigned.
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