Personal Banker

Maine Community Bank • Brunswick, ME

22d • $19 - $21

About The Position

The Personal Banker participates in daily branch activities, including growth initiatives and goals, teller services, operational compliance, customer service, and bank-directed initiatives. The role may also involve community initiatives that support relationship development in the areas the Bank serves. The position may require regular work at multiple locations.

Requirements

• High school diploma or equivalent and at least 1 year of experience in customer service or a cash-handling position, or an equivalent combination of education and experience.
• Familiarity with computer applications.
• Superior customer service, excellent communication, and organizational skills.
• Ability to use sound judgment and make decisions.
• Punctuality and appropriate use of work time.
• Ability to perform duties conscientiously and cooperatively.
• Maintains a professional appearance.
• Treats others with respect, keeps commitments, inspires trust, works ethically and with integrity, upholds organizational values, and accepts responsibility for actions.
• Commitment to personal and team growth and success through understanding and supporting the Bank’s sales culture and goals.
• Accuracy and close attention to detail.
• Ability to spend extended periods operating a computer keyboard and working at a computer monitor.
• Ability to sit or stand for extended periods while serving customers.
• Ability to lift cash boxes and currency or cash bags weighing approximately 20 pounds.
• Ability to travel periodically between locations within the Bank’s geographic area.

Responsibilities

• Contribute to branch growth and participate in activities designed to meet assigned goals.
• Know the Bank’s products and services and identify opportunities to refer customers to other lines of business or vendors.
• Perform teller functions for customers in person, through the mail, or as assigned.
• Follow Federal and State banking regulations, Bank policies and procedures, and security requirements.
• Provide professional, courteous, and efficient service to internal and external customers in accordance with communicated expectations and Bank service standards.
• Protect customer and Bank information with privacy, integrity, and confidentiality.
• Work at multiple locations regularly when required.
• Perform other duties as assigned.
• Participate in community activities on occasion.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED