Personal Banker - New Cut

Republic Bank Careers•Louisville, KY

17h

About The Position

The Personal Banker provides efficient, professional, and quality customer service to Republic Bank & Trust Company clients and sells retail deposit and loan products to consumer and business clients. The role contributes to the Banking Center’s sales and growth goals by opening and closing deposit accounts, taking and processing consumer loan applications, and handling and directing customer service issues. Republic Bank describes the role as an opportunity to learn different aspects of the company and prepare for future advancement. The position requires regular, predictable presence at the worksite and reliable transportation. Travel between Republic Banking facilities may be required, including occasional out-of-town travel. A flexible schedule may include some evenings, weekends, and overtime. The role is subject to SAFE Act registration requirements for applicants engaged in residential loan mortgage originations.

Requirements

At least 2 years of previous banking experience.
At least 2 years of previous sales experience.
Demonstrated proficiency in Microsoft Office, including Word, Excel, and Outlook.
Excellent verbal and written communication skills for interacting with clients, meeting financial investment objectives, and resolving problems or complaints.
Self-motivated and able to work well in a team environment.
High energy level and strong sense of urgency.
Well organized and able to multitask.
Reliable transportation.
Regular and predictable physical presence at the worksite.
Applicants must be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Applicants engaged in residential loan mortgage originations as defined by the SAFE Act must register with the federal registry system and maintain good standing; failure to do so may affect continued employment.

Nice To Haves

Previous loan experience preferred.
NMLS registration may be required.

Responsibilities

Use consultative sales to evaluate clients for additional deposits and loans, cross-sell bank products and services, strengthen client relationships, and identify opportunities for additional lines of business.
Consistently deliver the Republic Experience to every client.
Monitor activity on new accounts to ensure cross-sales are activated and client onboarding is completed.
Open and close business and personal deposit accounts, including checking, savings, and certificates of deposit, following bank policies and procedures.
Follow the bank’s new-client onboarding processes and procedures.
Work calling lists of existing clients to cross-sell products, expand relationships, and retain accounts.
Proactively take loan applications from clients using a consultative sales approach.
Answer loan questions and take a proactive role in resolving issues and following up.
Ensure posted deposit-rate information is current and communicated throughout the banking center.
Perform teller transactions, overrides, and hold decisions as needed.
Learn Republic Bank’s credit culture to present appropriate credits for approval.
Maintain working knowledge of applicable compliance requirements, learn new regulations, and assist with implementation when required.
Model and foster behaviors that support the Bank’s values and corporate culture, creating an atmosphere of trust, cooperation, accountability, and dedication.
Perform other duties and projects as assigned.
Stay abreast of new developments, best practices, and statutory and regulatory changes.