Personal Banker
Needham Bank•Portsmouth, NH
•$20 - $26•Onsite
About The Position
Proficiently perform teller function processing transactions with accuracy and balance according to the Bank’s standards, procedures and policies. Broaden customer relationships by providing account solutions to customer needs and requests, through account opening and maintenance activities. Be a passionate advocate of Needham Bank, demonstrating its core values within the community.
Requirements
- Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
- Ability to lift 30 pounds
- Basic knowledge of keyboard and computer skills
- Ability to perform basic arithmetic operations with the use of a calculator
- Must have basic business acumen and professionalism
- Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
- Must have reliable transportation
- Fluent in written and verbal English
- Willing to become a Notary Public in MA
- Ability to adhere to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
Nice To Haves
- Customer service experience and/or sales experience preferred
Responsibilities
- Demonstrate awareness, commitment and dedication to servicing and building customer relationship
- Gain full knowledge of the products and services offered by the Bank
- Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts
- Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
- Responsible for operational compliance and adherence to bank policies and procedures
- Gain full understanding and knowledge of the teller function
- Consistently deliver exceptional customer service
- Perform additional duties as requested, needed or assigned
Benefits
- fully paid medical and dental insurance
- HRA
- 401(k) plan with an 8% bank match
- paid time off (PTO)
- paid holidays
- a bonus program
- flexible spending accounts
- vision service plan
- group term life insurance
- short and long term disability insurance
- tuition reimbursement
- an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
