Personal Banker

Maine Community Bank • Yarmouth, ME

26d • $19 - $21

About The Position

The Personal Banker participates in daily branch activities, including growth initiatives and goals, teller activities, operational compliance, customer service, and bank-directed initiatives. The role may also involve community initiatives to help develop relationships in the areas served by the Bank. The Personal Banker may be required to work regularly at multiple locations and performs other duties as assigned.

The position provides service to customers in person and through the mail, supports branch growth, and identifies opportunities to refer customers to other business lines or vendors. It follows applicable banking regulations, Bank policies, procedures, and security requirements while protecting customer and Bank information. The workspaces are generally comfortable and pleasant, and the role requires periodic travel among locations within the Bank’s geographic area.

Requirements

• High school diploma or equivalent, and at least 1 year of experience in customer service or a cash-handling position; or an equivalent combination of education and experience.
• Familiarity with computer applications.
• Superior customer service, excellent communication, and organizational skills.
• Ability to use sound judgment and decision-making skills.
• Punctuality and appropriate use of work time.
• Ability to perform duties conscientiously and cooperatively.
• Professional appearance.
• Ability to treat others with respect, keep commitments, inspire trust, act ethically and with integrity, uphold organizational values, and accept responsibility for one’s actions.
• Commitment to personal and team growth and success through understanding and commitment to the Bank’s sales culture and goals.
• Accuracy and close attention to detail.
• Ability to participate in community activities on occasion.
• Ability to operate a computer keyboard and work at a computer monitor for extended periods.
• Ability to sit or stand for extended periods while serving customers.
• Ability to lift cash boxes and currency or cash bags weighing approximately 20 pounds.
• Ability to travel periodically to and from locations within the Bank’s geographic area.

Responsibilities

• Contribute to branch growth and participate in activities designed to meet assigned goals.
• Know the Bank’s products and services and identify opportunities to refer customers to other lines of business or vendors.
• Perform a variety of teller functions for customers in person, through the mail, or as assigned.
• Understand and follow Federal and State banking regulations and adhere to Bank policies, procedures, and security requirements.
• Provide professional, courteous, and efficient service to internal and external customers in line with communicated expectations and Bank service standards.
• Protect customer and Bank information with privacy, integrity, and confidentiality.
• Work regularly at multiple locations as required.
• Perform other duties as assigned.
• Participate in community activities on occasion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED