Personal Banker
About The Position
As a Personal Banker, you serve as a trusted advisor, helping clients with their banking needs through meaningful conversations and knowledge of banking products and services. You work face-to-face with clients, open deposit accounts, perform loan and deposit transactions, and manage a cash drawer. You also assist clients and team members, solve complex problems, uncover client needs, and refer business to other areas of the company, including lending, insurance, and wealth management. Banking software is used to view customer accounts, research statements and transactions, answer questions, and make referrals. German American Bancorp and its financial services companies emphasize customized, personal service and serving customers and communities. Employees must follow applicable banking laws and regulations and company policies and procedures. Applicants should expect pre-employment screening. German American Bank is an equal opportunity employer and is committed to reasonable accommodations for qualified individuals.
Requirements
- Maintain confidentiality.
- Previous customer service experience.
- Previous cash-handling experience.
- Proven ability to meet and/or exceed monthly goals for product referrals.
- Adhere to laws and regulations applicable to banks and to company policies and procedures.
Nice To Haves
- Bilingual or multilingual.
Responsibilities
- Work face-to-face with clients and help address their banking needs.
- Open new deposit accounts.
- Perform loan and deposit transactions.
- Manage a cash drawer.
- Assist team members and clients and solve complex problems.
- Ask questions to uncover client needs and refer business to areas such as lending, insurance, and wealth management.
- Use banking software to view customer accounts, research statements and transactions, answer customer questions, and refer customers to other services and products.
Benefits
- Medical, dental, vision, short-term disability, long-term disability, and life insurance.
- 17 days of paid time off, 11 paid holidays, and bereavement leave.
- Education assistance program.
- Paid family bonding leave.
- Wellness benefits.
- Life event coverage.
- Service awards.
- Financial benefits including a 401(k) match, stock purchase plan, and loan discounts.
- National and local discounts on computers, vacations, phones, and retail shopping.
- Free checking account and checks, and discounted bank services.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
