Personal Banker (Part-Time)

Commerce Bank•Saint Louis, MO

8d•Onsite

About The Position

Commerce Bank is hiring a part-time Personal Banker for its Town and Country location. Personal Bankers serve as ambassadors of the Commerce Bank brand, building lasting relationships with customers, co-workers, and other areas of the business. The role focuses on identifying customers’ financial needs and recommending solutions that support their financial health. The Personal Banker delivers customer service in person and over the phone, educates customers about retail products and digital banking solutions, and completes financial transactions accurately while following bank policies and regulatory requirements. The position offers training, career development opportunities, and eligibility for performance-based incentive compensation. The hourly compensation range is $20.55 to $25.05, depending on relevant experience, skills, and competencies.

Requirements

High school diploma or equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to provide excellent customer service in person and over the phone.
Ability to meet personal and branch sales and customer service expectations.
Motivated, organized self-starter with strong attention to detail and ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to adapt to a variety of situations with an optimistic outlook aligned with the company’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.
Must authorize an investigatory consumer report disclosing credit history if considered for the position.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Interact with customers in person and over the phone to understand and address their financial needs through needs-based conversations and sales fulfillment.
Actively listen to customers and recommend products and services based on their needs.
Work toward individual and team sales and customer service goals.
Educate customers about retail products and digital solutions that support financial wellness and enhance the customer experience.
Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Build relationships with customers, co-workers, and other internal departments.
Perform other duties as assigned.