Personal Banker

PNC•Colorado Springs, CO

20d•$45,375 - $75,625•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience in an inclusive workplace. This Personal Banker role is part of PNC’s Branch Banking organization and is based in Colorado Springs, Colorado. The position is in-office. Spanish bilingual ability is preferred. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Personal Banker acquires and deepens the branch customer base through proactive sales and service activities, identifies opportunities to improve customers’ financial wellbeing, and collaborates with ecosystem partners to grow customers’ share of wallet. The role positions PNC solutions to increase revenue and customer loyalty. It also manages risk, follows policies and procedures, and participates in efficient and accurate branch operations. This position typically requires an associate degree or equivalent and related experience or product knowledge; typically, 3 or more years of experience are required. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered. The education field also states “No Degree.” No certification is required. Spanish speaking is preferred. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations. The base salary range is $45,375 to $75,625. The role is incentive eligible, with payment based on company, business, and/or individual performance. Salaries may vary by geographic location, market data, skills, experience, and education. The application opening is generally expected to be posted for two business days from 10/22/2026, though it may remain open longer at the company’s discretion. PNC describes its workplace as inclusive and accessible and provides reasonable accommodations to applicants and qualified individuals with disabilities.

Requirements

Typically requires an associate degree or equivalent, as well as related experience or product knowledge; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered instead of a degree.
Typically requires 3 or more years of experience.
Demonstrate appropriate knowledge, skills, and abilities for the role.
No required certifications.
Candidates may be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Spanish speaking is preferred.

Nice To Haves

Bilingual ability in Spanish.
Skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies in banking products, digital awareness, effective communications, managing multiple priorities, matrix management, problem solving, prospecting, retail lending, selling, and understanding customer needs.

Responsibilities

Acquire and deepen the branch customer base through proactive sales and service activities.
Identify opportunities to improve customers’ financial wellbeing and position PNC solutions to drive revenue and customer loyalty.
Conduct proactive sales conversations through outbound calls, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement.
Deliver a full PNC conversation with every client interaction to identify appropriate solutions.
Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain customer relationships.
Build customer loyalty and grow share of wallet through a differentiated customer experience.
Engage with customers in the lobby and position products to meet their needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to identify, mitigate, and resolve customer problems.
Manage risk by following policies and procedures, exercising sound judgment within established limits, and identifying and avoiding losses.
Participate in branch daily operations, ensuring work is completed efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays per year, depending on eligibility.
Nine occasional absence days per year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days per year depending on career level and years of service, subject to eligibility.
Incentive-eligible compensation based on company, business, and/or individual performance.