PERSONAL BANKER

Points West Community Bank • Chappell, NE

21d

About The Position

The Personal Banker upholds a tradition of honesty and integrity while providing financial transactions and service to existing and potential customers. This role processes financial transactions, manages a cash drawer and balancing procedures, operates proof/image equipment, and opens new accounts. The Personal Banker complies with security and audit procedures, identifies customer service issues and works toward satisfactory resolution, and recognizes customer needs for additional products or services, making appropriate referrals to other bank members for more complex opportunities. The role also involves developing and maintaining working knowledge of financial products and services.

Requirements

• Excellent communication, interpersonal, and problem-solving skills.
• Attention to detail and organizational skills, with the ability to manage multiple tasks.
• Ability to listen, follow directions, and identify the needs of others.
• High school diploma or greater.
• Cash-handling and new-account experience preferred.

Nice To Haves

• Cash-handling experience.
• New-account experience.

Responsibilities

• Process financial transactions.
• Manage a cash drawer and follow proper balancing procedures.
• Use the proof/image machine.
• Open new accounts.
• Comply with security and audit procedures.
• Identify customer service issues and help resolve them to the customer's satisfaction.
• Recognize customer needs for additional products or services and refer complex opportunities to other bank members.
• Develop and maintain working knowledge of financial products and services.

Benefits

• The company offers highly competitive benefit packages; specific salary and benefit figures are generally discussed later in the recruiting process with qualified applicants.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED