Personal Banker

Commerce Bank•Saint Charles, MO

14d•Onsite

About The Position

Commerce Bank is seeking a Personal Banker for its 94 Crossing location. Personal Bankers serve as ambassadors of the Commerce Bank brand, build lasting relationships with customers and colleagues, identify customers’ financial needs, and recommend solutions that support their financial health. The role provides training and resources, opportunities for career development, and eligibility to earn additional compensation through a quarterly, performance-based incentive program. The position may be filled at the Personal Banker I or Personal Banker II level, depending on experience and education. The work schedule is Monday through Friday, 8:15 AM to 5:15 PM, and Saturday, 8:45 AM to 12:15 PM. The stated base pay estimate is $20.55 to $25.05 per hour, based on factors including location, skills, education, experience, and training. Candidates must be eligible to work in the United States without sponsorship now or in the future. The selected candidate may be subject to an investigatory consumer report that discloses credit history, with authorization requested if the candidate is considered for the position.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to provide excellent customer service in person and over the phone.
Ability to meet personal and branch sales and customer service expectations.
Organized, motivated self-starter with strong attention to detail and the ability to manage multiple priorities.
Excellent written, verbal, and interpersonal communication skills.
Ability to adapt to varied situations with an optimistic outlook aligned with the company’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Serve customers in person and over the phone, using needs-based conversations to help meet their financial needs.
Listen to customers and recommend products and services that align with their needs and support individual and branch sales and service goals.
Educate customers about retail banking products and digital solutions.
Complete financial transactions accurately and efficiently while following policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Build and maintain relationships with customers, coworkers, and other areas of the business.
Perform other duties as assigned.