Personal Banker

Columbia Bank•Dallas, OR

14d•$19 - $23•Onsite

About The Position

The Personal Banker delivers an exceptional client experience by following the bank’s Breakthrough Client Experience Standards. The role acquires new client relationships and expands existing ones by identifying needs, recommending appropriate products and services, and referring clients to relevant business partners. The Personal Banker also identifies and originates consumer lending opportunities, opens consumer and business accounts, and supports the branch team, including filling in for teller duties when needed. This position is fully onsite at the posted location: 150 W Ellendale Drive, Dallas, OR 97338. The pay range is $19.00–$23.00 per hour. Selected-candidate pay depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation; details are provided during recruitment.

Requirements

High school diploma or GED.
Basic knowledge of consumer banking and business products and services.
Ability to develop consumer lending skills.
Ability to handle cash accurately, balance accounts and drawers, and perform accurate calculations.
Ability to expand client relationships, create new relationships, and grow existing ones using a personal and business bio and rapport with customers.

Nice To Haves

One year of teller or other banking experience.
Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) registration.

Responsibilities

Provide prompt, excellent client service by acknowledging clients, identifying needs, offering appropriate products and services, and responding to inquiries in a timely manner.
Conduct client and business financial reviews to provide solutions and identify additional financial needs.
Make recommendations and follow through on commitments to clients.
Maintain contact with internal and external clients and provide proactive solutions and resolutions in line with the bank’s service standards.
Open consumer and business accounts for new and existing clients.
Support Client Service Specialists and the team environment, including filling in on teller functions and cash transactions when needed.
Identify and refer clients to internal business partners for a range of bank products and services.
Resolve client issues and requests with strong follow-through.
Build familiarity with business, consumer, and trust entities.
Identify and originate consumer lending opportunities.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Comprehensive healthcare coverage, including medical, dental, and vision plans, for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.