Personal Banker

Columbia Bank•Priest River, ID
•$20 - $23•Onsite

About The Position

The Personal Banker delivers an exceptional client experience in accordance with the bank’s Breakthrough Client Experience Standards. The role develops new and existing client relationships by identifying needs, recommending appropriate products and services, and referring clients to internal business partners when appropriate. The Personal Banker also identifies and originates consumer lending opportunities, opens consumer and business accounts, and supports branch operations by assisting with teller functions when needed. The position is fully onsite at the posted location: 6552 Highway 2, Priest River, ID 83856. The pay range is $20.00–$23.00 per hour. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation; details are provided during recruitment.

Requirements

  • High school diploma or GED.
  • Basic knowledge of consumer banking and business products and services.
  • Ability to accurately handle cash, balance accounts and drawers, and perform calculations.
  • Ability to develop client relationships, including creating new relationships and expanding existing ones using a personal and business bio and rapport with customers.
  • Ability and desire to actively develop consumer lending skills.

Nice To Haves

  • One year of teller or other banking experience.
  • Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) credential.

Responsibilities

  • Provide timely, attentive client service, identify client needs, recommend appropriate products and services, and respond to inquiries.
  • Conduct client financial reviews and business financial reviews to provide solutions and identify additional financial needs.
  • Make recommendations and follow through on commitments to clients.
  • Maintain direct contact with internal and external clients and provide proactive solutions and problem resolution consistent with the bank’s Breakthrough Client Service Standards.
  • Open consumer and business accounts for existing and new clients.
  • Support Client Service Specialists and the team environment, filling in for teller functions, including cash transactions, when needed.
  • Identify and refer clients to appropriate internal business partners for a wide range of bank products and services.
  • Resolve client issues and requests with strong follow-through.
  • Build familiarity with business, consumer, and trust entities.
  • Identify and originate consumer lending opportunities.

Benefits

  • Competitive incentive plan and potential performance-based incentive compensation.
  • Professional development through tailored premier banker programs.
  • Career growth paths.
  • Eligible associates regularly scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans; eligibility begins the first day of the month following hire.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance and disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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