Personal Banker

Glacier Bancorp, Inc. • Bogata, TX

7d • Onsite

About The Position

Guaranty Bank & Trust is seeking a full-time Personal Banker to provide a combined Teller and New Accounts experience for customers. The role trains first in opening new accounts and then in Teller duties, with the employee serving as a backup Teller. The position supports customers in achieving their financial goals by building relationships, recommending relevant banking products and services, handling transactions, and delivering a positive customer experience. The employee will also follow privacy and regulatory requirements, complete required compliance training, and perform other duties assigned by management.

The position is based at 110 Halesboro St, Bogata, Texas 75417. Employees must live within 30 minutes of this address. The job involves routine computer and office-equipment use, with computer work averaging 6–8 hours per day when necessary. Extended hours or off-site travel may be required when requested by management.

Guaranty Bank & Trust offers competitive pay, comprehensive benefits, paid time off, paid holidays, on-the-job training, and continued educational opportunities. Starting salary depends on relevant experience and may vary by geographic location.

Requirements

• High school degree or higher.
• At least one year of customer service and cash-handling experience.
• Excellent communication skills for building customer relationships based on trust.
• Strong critical-thinking and problem-solving skills.
• Initiative, commitment to continuous learning, and ability to adapt to change.
• Ability to collaborate with others to achieve shared goals.
• Proficiency in Microsoft Office.
• Must live within 30 minutes of 110 Halesboro St, Bogata, Texas 75417.
• Must be legally authorized to work in the United States; the employer does not sponsor work visas.
• Able to meet the described physical and visual demands, including routine office-equipment use and close visual acuity for computer work, reading, and inspection.
• Able to work extended hours or travel off site when required or requested by management, and maintain regular, reliable, and timely attendance.

Nice To Haves

• At least one year of Teller or New Accounts experience.

Responsibilities

• Build customer loyalty and deepen relationships by identifying financial needs and recommending suitable products, services, and solutions.
• Open consumer and business accounts.
• Take ownership of the customer experience, including onboarding customers and resolving service issues.
• Conduct some outbound sales activities, including meeting local businesses and attending community events to build visibility and drive business to the bank.
• Connect customers with loan, mortgage, treasury management, or investment specialists for specialized financial needs.
• Follow up with new customers by phone to check satisfaction, resolve issues, and identify additional financial needs.
• Handle cash and negotiable-instrument transactions, including verifying cash and endorsements, checking identification and validity, and identifying counterfeit currency and fraudulent checks.
• Balance ATMs, cash on hand, drawer activities, and daily totals; secure cash and coin according to bank policy.
• Consolidate and balance daily transactions.
• Accept deposits, process loan payments, cash checks, and issue money orders and cashier’s checks.
• Engage customers in the lobby and by phone to assist, educate, and train them in using self-service technologies.
• Comply with privacy policies and procedures to protect customer confidentiality and information.
• Follow applicable federal, state, and local financial-institution regulations and company policies and procedures.
• Complete and pass assigned regulatory compliance training.
• Perform additional duties and tasks assigned by management.

Benefits

• Medical, dental, vision, and life insurance for employees and eligible dependents, subject to written plan documents.
• Health savings account option.
• Employee Assistance Program (EAP).
• Health rewards program.
• Retirement savings plan, including 401(k) and profit-sharing plans.
• Short- and long-term disability benefits.
• Education and training benefits.
• Discounts on banking products and services.
• Paid Time Off (PTO).
• Paid holidays.
• On-the-job training and continued educational opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED