Personal Banker

CORE BANK•Overland Park, KS

69d•Onsite

About The Position

Core Bank is a high-performing, tech-forward community bank serving Omaha and Kansas City. Guided by our vision to be high-performing, solutions-based, and tech-forward, we combine trusted relationships with modern tools to deliver smarter, faster, and more personalized banking. Our culture—what we call our Recipe for Awesome—makes Core Bank more than a place to work or bank; it’s a place where people grow, solutions thrive, and together we build better. If you want to help us build something remarkable, then we'd love to get to know you. At Core Bank, you're empowered to make decisions, solve problems, and contribute ideas. We believe great client experiences start with engaged employees who are trusted to do what's right. The Banking Solutions Specialist role, internally known as a Personal Banker, is an opportunity for experienced bankers who enjoy building relationships, solving problems, and making banking easy for clients. This role offers the chance to do more than process transactions; you will build meaningful relationships, provide tailored solutions, and gain exposure to multiple areas of banking while growing your career. This role is ideal for someone ready to move beyond traditional teller and platform responsibilities, gaining exposure to business banking, lending, treasury management, and relationship management while building the skills needed for future growth within Core Bank.

Requirements

2+ years of retail banking, financial services, or customer relationship experience
Proven ability to build client relationships and identify financial needs
Experience handling transactions accurately and maintaining confidentiality

Nice To Haves

Consumer lending experience
Business banking exposure
Associate's or Bachelor's degree

Responsibilities

Build and deepen client relationships by delivering a consistent, high-touch experience across all transaction types.
Open, close, and maintain personal and business accounts and products accurately and efficiently.
Serve as a reliable point of contact for timely follow-up, issue resolution, and continuity of service.
Grow relationships through needs-based selling by uncovering client needs and aligning the right deposit, lending, digital, and service solutions.
Present options, explain pros and considerations, and close straightforward opportunities.
Recognize referral opportunities and coordinate warm handoffs to mortgage, treasury, commercial banking, and wealth partners.
Support deposit and loan growth through proactive outreach, relationship expansion, and consistent follow-up.
Independently resolve most service failures end to end, finding root causes and offering solutions.
Follow up to confirm resolution and restore trust; escalate high-risk or high-value concerns appropriately with complete documentation.
Support client transaction needs accurately and efficiently, including teller transactions when needed.
Support daily banking center operations, including new accounts, account servicing, teller activity, and lending support.
Apply regulatory and compliance requirements across varied scenarios; identify and stop potential compliance risks and document decisions accurately.
Provide as-needed guidance, knowledge-sharing, and coverage to colleagues.
Model Core Bank’s service non-negotiables and reinforce best practices.