Personal Banker

Dickinson Financial Corp•Fairway, KS

25d•$20 - $25•Onsite

About The Position

Personal Bankers build professional relationships with existing and prospective clients to understand their financial needs, recommend appropriate products and services, and accurately complete account openings. They provide an excellent client experience while promoting bank products and services, conducting accurate transactions in a fast-paced environment, and working with a team to achieve individual and group goals. The role serves clients at a banking center, supports consumer and small-business banking sales, and helps clients use the bank’s digital services. It also requires careful handling of confidential information and cash, completion of regulatory documentation, compliance with bank policies, and regular training. The position pays $20.00 to $24.50 per hour depending on experience and is eligible for monthly incentive compensation based on established goals.

Requirements

Strong written and verbal communication skills.
Strong attention to detail and ability to complete work accurately.
Ability to organize work.
Strong sales skills.
Basic math skills, including calculating cash back and percentages.
Proficiency in basic office skills and equipment, including computers, email, ten-key calculators, copiers, scanners/fax, typing, telephone, organizational systems, and Microsoft Office.
Ability to obtain an NMLS license and registration.
High school diploma, GED, or equivalent.
Ability to obtain a state notary license.

Nice To Haves

Associate degree or higher.
Previous banking experience.
Six months of experience in a client service role.
Six months of sales experience.
At least six months of cash-handling experience.

Responsibilities

Deliver consistent, welcoming client service; resolve problems, handle special requests, build relationships, and take ownership to ensure timely follow-through.
Promote consumer and small-business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center.
Achieve daily, monthly, quarterly, and annual sales goals.
Develop and maintain relationships with business partners to maximize opportunities, meet sales standards, and provide a broad range of financial services.
Open checking and savings accounts, process client transactions, and recommend other products, including credit cards and loans.
Demonstrate digital expertise and educate clients and associates about online banking, bill pay, external transfers, mobile banking, text alerts, mobile deposits, smart ATMs/ITMs, chat, and other self-service channels.
Work with clients and business partners to refer products and services to other business lines.
Educate clients about banking services and resolve concerns and issues efficiently and effectively.
Complete operational tasks that protect client and bank assets, including documenting account openings, handling cash and negotiable instruments under dual control, maintaining accurate logs, and ensuring regulatory and procedural documentation is accurate.
Keep client information, bank trade secrets, and business records confidential, and follow company communication policies.
When delegated by the Banking Center Manager, implement banking center operating procedures, including maintaining cash supplies, auditing, documenting transactions, meeting compliance requirements, and maintaining operational integrity.
Maintain current knowledge of and comply with applicable regulations and bank policies, including BSA and OFAC requirements and Operations, Audit, and Security policies.
Complete monthly training on regulatory requirements, policies, and procedures in a timely manner.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Company-paid life insurance
Short- and long-term disability insurance
Company-paid vacation
Paid leave
Paid holidays
Monthly incentive compensation based on achievement of established incentive goals