Personal Banker

German American Bank • Louisville, KY

36d • $16 - $28

About The Position

As a Personal Banker, you serve as a trusted advisor to clients, supporting their banking needs through meaningful conversations and in-depth product knowledge. You recommend and offer banking products and services based on clients’ needs. The role involves face-to-face client interactions, opening deposit accounts, processing loan and deposit transactions, and managing a cash drawer. You also assist colleagues and clients, resolve complex problems, identify client needs, and refer business to areas such as lending, insurance, and wealth management. Banking software is used to view customer accounts, research statements and transactions, answer questions, and make referrals.

The position offers an hourly pay range of $16 to $28.45. German American Bancorp describes its culture as centered on genuine, customized personal service and serving customers and communities. Employees must follow applicable banking laws and regulations and company policies and procedures; applicants should expect pre-employment screening.

Requirements

• Maintain confidentiality.
• Have previous customer service experience.
• Have previous cash-handling experience.
• Demonstrate the ability to meet and/or exceed monthly product referral goals.
• Use banking software to view customer accounts, research statements and transactions, answer questions, and make referrals.
• Adhere to banking laws and regulations and German American policies and procedures.

Nice To Haves

• Bilingual or multilingual ability.

Responsibilities

• Work face-to-face with clients to discuss and address banking needs.
• Open new deposit accounts and perform loan and deposit transactions.
• Manage a cash drawer.
• Assist team members and clients, and solve complex problems.
• Ask questions to uncover client needs and refer business to lending, insurance, wealth management, and other areas of the company.
• Use banking software to view accounts, research statements and transactions, answer customer questions, and refer customers to services and products.

Benefits

• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• 17 days of paid time off, 11 paid holidays, and bereavement leave.
• Education assistance program.
• Paid family bonding leave.
• Wellness benefits.
• Life event coverage.
• Service awards.
• 401(k) match.
• Stock purchase plan.
• Loan discounts.
• National and local discounts on computers, vacations, phones, retail shopping, and other items.
• Free checking account and checks, and discounted bank services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed