Personal Banker

German American Bank • La Grange, KY

47d

About The Position

As a Personal Banker, you serve as a trusted advisor to clients, helping them with their banking needs through meaningful conversations and knowledge of banking products and services. You work face-to-face with clients, open new deposit accounts, perform loan and deposit transactions, and manage a cash drawer. You also assist team members and clients, solve complex problems, uncover client needs through questions, and refer business to other areas of the company, including lending, insurance, and wealth management. Banking software is used to view customer accounts, research statements and transactions, answer questions, and refer customers to other services and products.

Employees are expected to maintain confidentiality and comply with laws and regulations applicable to banks, as well as German American policies and procedures. Applicants should expect to complete necessary pre-employment screening.

Requirements

• Previous customer service experience.
• Previous cash-handling experience.
• Proven ability to meet and/or exceed monthly goals for product referrals.
• Ability to maintain confidentiality.

Nice To Haves

• Bilingual or multilingual ability.

Responsibilities

• Work face-to-face with clients and help address their banking needs.
• Open new deposit accounts and perform loan and deposit transactions.
• Manage a cash drawer.
• Assist team members and clients and solve complex problems.
• Ask questions to uncover client needs and refer business to areas such as lending, insurance, and wealth management.
• Use banking software to view customer accounts, research statements and transactions, answer customer questions, and refer customers to services and products.
• Maintain confidentiality.

Benefits

• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• 17 days of paid time off, 11 paid holidays, and bereavement leave.
• Education assistance program.
• Paid family bonding leave.
• Wellness benefits.
• Life event coverage.
• Service awards.
• 401(k) match.
• Stock purchase plan.
• Loan discounts.
• National and local discounts on computers, vacations, phones, retail shopping, and other items.
• Free checking account and checks, and discounted bank services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed