Personal Banker

Maine Community Bank•Biddeford, ME
•$19 - $21

About The Position

The Personal Banker participates in daily branch activities, including growth initiatives and goals, teller activities, operational compliance, customer service, and bank-directed initiatives. The role may include participating in community initiatives to develop relationships in the areas the Bank serves. The position may require regularly working at multiple locations.

Requirements

  • High school diploma or equivalent and at least 1 year of experience in customer service or a cash-handling position, or an equivalent combination of education and experience.
  • Familiarity with computer applications.
  • Superior customer service, excellent communication, and organizational skills.
  • Demonstrated sound judgment and decision-making skills.
  • Punctuality and appropriate use of work time.
  • Ability to perform duties conscientiously and cooperatively.
  • Professional appearance.
  • Ability to treat others with respect, keep commitments, inspire trust, work ethically and with integrity, uphold organizational values, and accept responsibility for one's actions.
  • Commitment to personal and team growth and success through understanding and commitment to the Bank's sales culture and goals.
  • Accuracy and close attention to detail.
  • Ability to spend extended periods operating a computer keyboard and working at a computer monitor.
  • Ability to sit or stand for extended periods while serving customers.
  • Ability to lift cash boxes and currency or cash bags weighing approximately 20 pounds.
  • Ability to travel periodically between locations within the Bank’s geographic area.

Responsibilities

  • Contribute to branch growth and participate in activities designed to meet assigned goals.
  • Know the Bank’s products and services and identify opportunities to refer customers to other lines of business or vendors.
  • Perform a variety of teller functions for customers in person, through the mail, or as assigned.
  • Understand and follow Federal and State banking regulations and adhere to Bank policies, procedures, and security requirements.
  • Provide professional, courteous, and efficient service to internal and external customers in accordance with communicated expectations and Bank service standards.
  • Protect customer and Bank information with the highest degree of privacy, integrity, and confidentiality.
  • Work regularly at multiple locations when required.
  • Participate in community activities on occasion.
  • Perform other duties as assigned.
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