Personal Banker

First National Bank Texas•Hillsboro, TX

About The Position

Under direct supervision, the Personal Banker provides exceptional customer service in a high-volume sales environment, handling cash receipts and payments while evaluating customer relationships and recommending banking products and services. The role follows established bank policies and supervisory direction, supports monthly new-account production goals, and may include in-store aisle prospecting. The banker processes deposits, withdrawals, wires, cash advances, and other financial transactions accurately; verifies cash, checks, endorsements, and identification; issues receipts; and balances daily operations. The position also serves a diverse customer base, including a large Spanish-speaking population, and requires regular, punctual attendance. Schedules are based on business needs and may change.

Requirements

At least 18 years of age.
High school diploma, high school equivalency, or currently attending high school.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must successfully pass a background investigation according to company policy.
Must be able to work effectively with coworkers in a team environment.

Nice To Haves

Six months of work experience in a retail or customer service environment.

Responsibilities

Provide exceptional customer service while receiving and paying cash in a high-volume sales environment.
Evaluate new and existing customer relationships and recommend bank products and services.
Follow bank policies and supervisor direction.
Achieve monthly new-account production goals assigned by upper management.
Participate in an active sales environment, which may involve in-store aisle prospecting.
Process deposits and pay out funds according to bank procedures, record transactions accurately, and balance daily operations.
Receive cash and checks for deposit, verify amounts, and check endorsements.
Examine cash and identification to guard against counterfeit checks and identification.
Enter transactions into the computer and issue customer receipts.
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
Process Western Union wires and cash advances.
Cross-sell bank services and products.
Provide banking services to a diverse customer base, including a large Spanish-speaking population.
Perform other tasks requested by supervisors related to the bank and its functions.
Maintain regular, predictable attendance and punctuality.