Personal Banker I ($1000 sign-on bonus)

UMB Bank•Golden, CO

About The Position

Personal Bankers at UMB build customer relationships and recommend and sell products and services. They use product knowledge and customer interactions to identify needs and offer financial solutions that support customers’ financial well-being and make banking easy. UMB branches provide opportunities to expand financial education and grow a career in Consumer Banking. The role emphasizes relationship banking and delivering a strong customer experience. UMB provides extensive training on its products and services, the sales process, and offering financial solutions, along with opportunities to learn from leaders and their mentorship. The anticipated compensation for this specific opening is $23 per hour. The posted compensation range is $38,916–$57,244 and may vary based on geographic location, experience, and other job-related factors. The position was posted on 10/21/2026, and the application deadline is 45 days from the posting date unless the position is filled earlier. Eligible associates may receive benefits, with offerings and eligibility varying.

Requirements

High school diploma or equivalent.
One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience.
Reliable transportation and ability to work branch hours, including weekends and some evenings.
Ability to obtain NMLS registration within 90 days.
Ability to thrive in a high-energy, sales-driven team and use daily coaching and feedback to improve sales outcomes.
Product knowledge and conversation skills to build on customers’ needs and recommend solutions.
Compelling communication, a positive image, problem-solving ability, and focus on positive outcomes.
Attention to detail when completing documents and explaining product features and benefits.

Responsibilities

Ask personalized questions to turn transactions, account maintenance, and routine service requests into cross-sell conversations that deepen customer relationships and address customer needs.
Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
Achieve daily key performance metrics while balancing competing priorities.
Learn and perform transactions, cash drawer management, and bank documentation consistently according to industry and legal standards.
Perform other job duties as assigned.