About The Position

CyberOne is a pure-play Microsoft security partner that helps enterprises realise the value of the Microsoft Security portfolio through technical expertise and outcome-driven services. The Personal Assistant provides personal and family administrative support to an Operations Director. This is not a traditional Executive Assistant or business-support position; its primary purpose is to take ownership of day-to-day personal administration, household scheduling and family logistics. The role helps ensure commitments are organised, communicated and followed through. The successful candidate will create order and peace of mind around the family’s day-to-day commitments. They will coordinate appointments and diaries, keep family members informed, ensure important events are not missed, and proactively handle practical tasks. The role is intended to reduce the mental load of managing a busy personal and family life so the Operations Director can focus their attention where it is most needed.

Requirements

  • Previous experience in a Personal Assistant, Family PA, Household PA, Executive Assistant or highly organised administrative role.
  • Strong diary and appointment-management experience.
  • Excellent written and verbal communication skills.
  • Demonstrable experience managing multiple priorities.
  • Strong organisational and follow-through skills.
  • Exceptional organisation and attention to detail.
  • Ability to anticipate what needs to happen next and work proactively.
  • Ability to manage multiple calendars and competing priorities.
  • Reliability and ability to follow tasks through without frequent reminders.
  • Confidence communicating with schools, suppliers, service providers and other third parties.
  • Ability to research options and make practical recommendations.
  • Calmness and adaptability when plans change at short notice.
  • Discretion and respect for personal and family confidentiality.
  • Ability to work independently and use good judgement.
  • Confidence using calendars, email, messaging and everyday productivity tools.

Nice To Haves

  • Previous experience supporting a busy family or senior professional with personal administration.
  • Experience coordinating children’s schedules, school commitments or family logistics.
  • Experience managing household suppliers, vehicles, appointments or similar personal administration.

Responsibilities

  • Coordinate personal and family diaries, appointments and commitments.
  • Arrange meetings and appointments relating to children, including school meetings, activities, clubs and other commitments.
  • Track school dates, events, parents’ evenings, performances, sports fixtures and other important activities.
  • Coordinate schedules between family members and provide timely reminders and follow-ups.
  • Identify diary clashes in advance and help resolve them.
  • Manage personal appointments and general life administration.
  • Make bookings and reservations as required.
  • Track personal deadlines, renewals and recurring commitments.
  • Liaise with schools, clubs, healthcare providers, household suppliers and other external organisations.
  • Research options, obtain quotes and organise appointments or services.
  • Maintain organised records of key personal information and arrangements.
  • Coordinate vehicle administration, including servicing, MOTs, repairs, insurance renewals and appointments.
  • Arrange veterinary appointments, vaccinations and other pet-related requirements.
  • Coordinate household appointments, maintenance visits and service providers.
  • Assist with organising family travel, activities and other personal arrangements.
  • Follow up with suppliers and service providers to ensure agreed actions are completed.
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