Assistant Director Administration - Wastewater

City of Chattanooga•Chattanooga, TN

6d•Onsite

About The Position

The Assistant Director for Administration is a stand-alone position in the Wastewater Administration Department. The role manages day-to-day division activities and staff, supports execution of the division’s mission and strategic plans, and may act on behalf of the Director of Administration as requested. It may oversee utility operations including sewer billing; procurement, invoicing, and requisitioning; payroll; warehouse services and asset management; operating and capital budgets; and work order management. The position assists with division budgeting and fiscal oversight, financial planning, capital budgeting, procurement, and engagement with state and federal officials regarding utility loan programs. It also supports departmental leadership, policy and procedure development, continuous improvement, reporting, and communication with internal and external stakeholders. The role may represent the City or Regional Wastewater System at meetings and public events and may manage department items for the City Council agenda and external communications. The position is based at 455 Moccasin Bend Rd, with work hours generally Monday through Friday, 8:00 a.m. to 4:30 p.m. Hours may vary due to assignments or projects.

Requirements

Bachelor’s degree in Business Administration or a related field, and six years of progressively responsible management experience involving planning, directing, or coordinating company or public- or private-sector organizational operations, including daily operations, budgeting, staffing, and human resources; or an equivalent combination of education and experience.
Supervisory experience.
Valid driver’s license.
Knowledge of international, federal, state, and local regulations; grant writing; budgeting; program management and development; supervisory principles; project management; vendor management; personal computers and operating systems; Microsoft Office and Google applications; and customer service.
Ability to manage and oversee accounting, invoicing, revenue collection, and fund disbursement activities; analyze, compile, and communicate financial data; oversee purchasing and warehousing; and monitor contract compliance.
Skill in monitoring and evaluating subordinate staff; responding to inquiries or complaints from customers, regulatory agencies, and the business community; presenting to administrators, the public, and boards; and using logic and reasoning to identify alternative solutions.

Responsibilities

Manage staff by prioritizing and assigning work, conducting performance evaluations, ensuring appropriate training and compliance with policies, maintaining a healthy and safe work environment, and making hiring, termination, and disciplinary recommendations.
Manage day-to-day division activities, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, and standards.
Communicate and collaborate with departments, consultants, vendors, agencies, regulatory officials, and other stakeholders to coordinate work, exchange information, and resolve problems.
Facilitate collaborative and innovative problem-solving and decision-making to address operational circumstances and issues.
Serve on the Wastewater Management Team to support execution of division missions and strategic plans, and act on behalf of the Director of Administration when requested.
Represent the City or Regional Wastewater System at internal and external meetings, public events, training sessions, committees, and related events or groups.
Manage department items on the City Council agenda and work with City and departmental staff on external communications with citizens and news media, as applicable.
Prepare, review, interpret, and analyze information, data, and reports; make recommendations and communicate relevant information to internal and external parties.
Prepare resolutions, ordinances, requests for proposal, memoranda of understanding, and other documentation, as applicable.
Assist with developing and administering the division budget and provide fiscal oversight, including procurement and budget policies, requisition and change-order approvals, expenditures, and financial statement review.
Propose an annual budget ordinance, including annual rate and fee increases when required, and lead financial planning for the utility’s and enterprise fund’s short- and long-term fiscal health, as applicable.
Lead engagement with state and federal officials regarding utility loan programs, including SRF and WIFIA, as applicable.
Work with consultants and develop and oversee the annual capital budget and program, as applicable.
Direct and oversee utility activities in sewer billing; blanket and capital contracts, procurement, invoicing, and requisitioning; division payroll; warehouse services and asset management; operating and capital budgets; and work order management, as applicable.
Direct and manage subordinate wastewater utility staff, including assigning work, evaluating performance, ensuring training and policy compliance, maintaining a safe work environment, and making personnel recommendations; approve leave requests.
Assist with developing policies, operating procedures, rules, regulations, and work methods, and recommend improvements.
Formulate long- and short-range goals and objectives to improve operating efficiency; continuously evaluate staff procedures and recommend or implement improvements.
Interpret rules, policies, and procedures for staff; drive and support continuous improvement related to safety, quality, and cost.
Represent the City of Chattanooga’s interests toward suppliers and contractors.
Compile and provide reports related to areas of responsibility, and collaborate across departments, divisions, and service units to achieve optimal results.
Perform tasks in accordance with City policies and procedures; ensure required training is completed timely by team members; meet attendance requirements; and maintain effective interpersonal relationships with staff, coworkers, managers, and citizens.
Accomplish essential job functions in a timely manner, with or without reasonable accommodations, and perform other assigned duties.