Assistant Building Director, Administration II

Breaking Ground•Bronx, NY

About The Position

Located in the South Bronx, La Central offers 160 units of permanent supportive housing to low-income and chronically homeless individuals, including some with special needs. ComuniLife Inc. provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Reporting to the Property Manager, the Assistant Building Director is responsible for effective property management and the day-to-day operations at La Central. The role works closely with Property Management, Leasing and Compliance, and Finance on special projects, and liaises with various roles to support daily building operations. The position supervises Rent Administrators and Office Managers and works with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of experience in property management and/or social services.
Proficiency with Microsoft Office Suite programs, including Word, Excel, Outlook, and Microsoft Teams.
Superior conflict resolution skills.
Strong written and verbal communication skills to interface effectively and efficiently with colleagues and tenants.

Nice To Haves

Supervisory experience.
Experience working with special needs populations.
Experience with Low Income Housing Tax Credit and housing subsidies.
Experience with building systems and operations.

Responsibilities

Oversee day-to-day building operations related to rent collection and administration, lease renewals, subsidy management, tenant services, and general office management.
Plan and execute the building’s annual recertification process.
Oversee landlord-tenant legal and other building activities in accordance with applicable laws and regulations, Breaking Ground policies and procedures, values, goals, and best practices.
Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant activities, workshops, events, and skills-building opportunities.
Partner with the Building Director, Assistant Directors, and social services staff to address resident issues and other challenges.
Supervise, recruit, train, and evaluate direct reports, including Rent Administrators and the Office Manager.
Respond to tenant concerns about building operations.
Work with Property Management leadership on agency-wide issues, including database implementation and report review.
Ensure data is properly entered into Real Page, Breaking Portal, and other databases.
Maintain site compliance with established departmental standard operating procedures and best practices.
Maintain building contracts with outside vendors.
Perform other related duties as assigned.