Assistant Director Housing Administration

University of Oklahoma • Norman, OK

13d

About The Position

The Assistant Director Housing Administration is a leadership role within the University of Oklahoma Housing and Residence Life team. The position oversees operational and administrative functions that support the residential experience of thousands of students, including housing assignments, occupancy management, contracts, billing, policy administration, and customer service operations. It provides strategic direction while ensuring efficient, student-centered service delivery. The Assistant Director collaborates with campus partners, supervises professional staff, analyzes operational data, and leads initiatives to improve housing systems, processes, and resident satisfaction. The role contributes to Housing and Residence Life’s strategic goals and supports student success and an inclusive residential community.

Requirements

• Bachelor's degree, or 48 months of related experience in lieu of the degree, for a total of 96 months of related experience.
• 48 months of program development, program management, or related experience.
• Valid driver's license.

Nice To Haves

• Previous housing assignment experience, preferably in a higher-education setting.
• Previous experience using StarRez or similar housing management software.
• Previous professional experience supervising and developing full-time staff members.

Responsibilities

• Oversee housing assignments and occupancy management.
• Oversee housing contracts, billing processes, policy administration, and customer service operations.
• Provide strategic direction for housing administrative and operational functions.
• Ensure efficient, student-centered service delivery.
• Collaborate with campus partners.
• Supervise professional staff.
• Analyze operational data.
• Lead initiatives to enhance housing systems, processes, and resident satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager