Assistant Director of Housing

YMCA of Greater Boston•Boston, MA

9d•$80,000 - $85,000

About The Position

The YMCA of Greater Boston seeks an experienced, mission-driven Assistant Director of Housing to support leadership and oversight of housing and stabilization programs. Working in partnership with the Executive Director, this role helps ensure operational excellence, regulatory compliance, strong staff performance, and high-quality participant services. The ideal candidate is an organized, accountable leader who combines strong operational skills with compassion, professionalism, and a commitment to housing stability.

Requirements

At least three years of experience in housing, homelessness services, human services, property management, or a related field.
Supervisory or management experience.
Knowledge of housing regulations, compliance standards, and program documentation requirements.
Experience with billing, financial administration, contract management, or reporting.
Understanding of trauma-informed practices, domestic violence, ADA accommodations, participant rights, and housing stabilization services.
Strong communication, organizational, problem-solving, and relationship-building skills.
Ability to manage multiple priorities while maintaining attention to detail, professionalism, and accountability.

Nice To Haves

Bachelor's degree in Human Services, Social Work, Public Administration, Housing, Business, or a related field.

Responsibilities

Maintain compliance with YMCA, EOHLC, and funder requirements, achieving satisfactory results on audits, monitoring visits, and inspections.
Ensure at least 95% of required reports, billing submissions, and financial documentation are completed accurately and submitted on time.
Provide regular supervision, coaching, and support to direct reports, and complete required annual performance reviews.
Maintain participant files and program documentation with at least 90% accuracy and completeness during internal reviews.
Address resident concerns, lease compliance issues, and property-related matters promptly, with appropriate documentation and follow-up.
Support housing stability outcomes by maintaining program occupancy and minimizing avoidable participant exits.
Complete corrective actions resulting from audits, inspections, or monitoring reviews within required timelines.
Build and maintain productive relationships with property managers, funders, service providers, and community partners.
Identify and implement process improvements that strengthen program quality, efficiency, compliance, or participant experience.
Provide leadership continuity and operational oversight in the Executive Director's absence.

Benefits

Leadership development in a caring, challenging, and diverse working environment.
Opportunities to learn new skills and functions.
YMCA career training programs.
Healthy work/life balance.
Free YMCA membership.
Discounts on specialty programs, including personal training and swimming lessons.
Discounted or free family membership.
Robust retirement plan up to 10%, subject to eligibility requirements.
Health, dental, and vision benefit package.
Vacation and sick time; part-time employees receive sick time.