Director of Housing Maintenance

National Church Residences • Dublin, OH

9d • Onsite

About The Position

National Church Residences is seeking a Director of Housing Maintenance to lead maintenance teams across a portfolio of multifamily communities and shape maintenance operations throughout the organization. The role is based at the Columbus corporate office and requires up to 50% travel to communities. It reports to the VP Housing Operations and leads Regional Maintenance Leads and site maintenance teams.

The Director will establish and improve standards, KPIs, and procedures for work orders, unit turns, preventive maintenance, and emergency repairs. The role also contributes to annual capital plans; oversees capital and insurance-related projects, contractors, budgets, and schedules; leads inspections and HUD responses; oversees safety programs and OSHA compliance; and directs emergency and disaster recovery efforts. Additional responsibilities include developing operating and capital budgets, identifying cost savings, supporting vendor negotiations, recruiting and developing maintenance leaders, creating onboarding and technical training, and overseeing maintenance systems and performance dashboards.

Requirements

• At least 7 years of progressive maintenance leadership in multifamily, affordable, or senior housing.
• At least 5 years managing multiple properties or regional teams.
• Experience with capital planning, construction projects, budgeting, and vendor management.
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and roofing.
• Bachelor’s degree in a related field, or equivalent experience.
• Valid driver’s license that meets the employer’s motor vehicle policy.

Nice To Haves

• Experience with affordable housing programs, HUD, REAC, or NSPIRE.
• Proficiency in Yardi.

Responsibilities

• Set and improve standards, KPIs, and procedures for work orders, unit turns, preventive maintenance, and emergency repairs.
• Help develop annual capital plans and oversee capital and insurance-related projects, contractors, budgets, and schedules.
• Lead REAC and NSPIRE inspections and HUD responses.
• Oversee safety programs and OSHA compliance, and direct emergency and disaster recovery efforts.
• Develop maintenance operating and capital budgets, identify cost savings, and support vendor negotiations.
• Recruit and develop maintenance leaders, create onboarding and technical training, and build succession capacity.
• Oversee maintenance systems and develop dashboards tracking performance, compliance, and project progress.

Benefits

• Retirement plan with a 3% company contribution from day one, increasing to 5% over time, plus a match of up to 5% more.
• Medical, dental, and vision coverage starting the first of the month after hire.
• Four weeks of paid parental leave at 100% pay.
• Well-being rewards of up to $1,000 per year.
• Tuition reimbursement.
• PTO and 9 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director