Person In Charge Portland Oregon

Albertsons Companies•Portland, OR

3d•Onsite

About The Position

The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make decisions necessary to operate it efficiently, profitably, and with superior customer service. The PIC generally supervises store employees when in charge, often at night, and also performs Cashier-Checker duties. The role may require working in multiple store departments. Duties and skills may vary by store. Employees must comply with company, division, and store policies and applicable laws. Permits and licenses vary according to store location and state or county requirements.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service according to employer procedures and company policy.
Handle emergencies, customer complaints, and employee or customer accidents; supervise store personnel when responsible for the store.
Maintain familiarity with company policies and procedures.
Supervise the sales floor to monitor customer service and product replenishment.
Replace stock in displays around the checkout area.
Help maintain a clean and safe store environment.
Help other cashiers resolve computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate an electronically scanning cash register to total customers’ bills.
Accept customer payments and count back correct change.
Bag groceries and lift bags into grocery carts; offer carry-out assistance and provide it when a Courtesy Clerk is unavailable.
May complete end-of-day office functions.
May count out-of-stock product.
May count tills when other cashier-checkers leave.
Perform other duties as assigned.