Person In Charge Tigard Oregon

Albertsons Companies•Tigard, OR

About The Position

The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary decisions to support store operations, profitability, efficiency, and customer service. The PIC generally supervises store employees while in charge, often at night, and also performs Cashier-Checker duties. The position may require working in many store departments.

Requirements

  • Ability to follow company customer-service procedures.
  • Demonstrated prior customer-service skills or related experience.
  • Ability to interact with customers and coworkers.
  • Ability to understand and follow instructions.
  • Knowledge of all positions within the store.
  • Ability to work independently.

Nice To Haves

  • Prior experience as a clerk or manager.

Responsibilities

  • Provide customer service according to employer procedures and company policy.
  • Handle emergencies, customer complaints, and employee or customer accidents; supervise store personnel when the Store Manager or Assistant Manager is absent.
  • Maintain familiarity with company policies and procedures.
  • Supervise the sales floor to monitor customer service and product replenishment.
  • Replace stock in displays near the checkout area.
  • Help maintain a clean and safe store work environment.
  • Assist other cashiers with computer, register, and scanner problems.
  • Perform basic office functions to assist customers and personnel.
  • Operate an electronically scanning cash register to total customer purchases.
  • Accept customer payments and count back correct change.
  • Bag groceries, lift bags into carts, and offer carryout assistance; perform carryout when a Courtesy Clerk is unavailable.
  • May complete end-of-day office functions.
  • May count out-of-stock products.
  • May count tills when other cashier-checkers leave.
  • Perform other duties as assigned.
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