Permitting Coordinator I or II

Sarasota County Government

1d•Onsite

About The Position

Join our team and play a key role in assisting customers with all aspects of permitting! You’ll respond to general permit inquiries, conduct research, issue permits, schedule inspections, and process payments - all while following State Statutes, county ordinances, regulations, and unit policies. This crucial role offers plenty of customer interaction, giving you the opportunity to build strong, positive relationships and deliver outstanding customer service to both internal and external stakeholders. If you enjoy helping people and working in a dynamic environment, we encourage you to apply! As a Permitting Coordinator I, you will... Accept and process permit applications via electronic submission or walk-ins; enter data into the permit tracking system accurately. Verify fees and issue permits, certificates of occupancy, and certificates of completion per ordinances and policies. Assess fees according to the Fee Ordinance and collect payments related to permitting, licensing, code enforcement, and utilities. Respond to customer inquiries following applicable regulations. Research permits and related information using files, databases, and assist with permit records management. Schedule inspections, update contractor license information, and maintain/update procedure manuals. Maintain permit records, coordinate file transfers, and respond to requests for building permit files. Balance and reconcile cash daily; complete required cash handling and other mandatory training. As a Permitting Coordinator II, you have a better grasp of the permitting process, serving with minor assistance. Examples of job responsibilities (in addition to those listed above) include... Ability to complete daily reconciliation, with assistance, of the PDS One Stop permit center. Actively assists contact center staff by providing permitting and inspection information. Assist and mentor/training Permitting Coordinator I staff.

Requirements

High School Diploma or its equivalent.
Valid Florida Driver's License within 30 days of hire.
Permitting Coordinator I - 3 years of clerical/office or customer service experience.
Permitting Coordinator II - 1 year of experience involved with interpreting, enforcing, screening, or monitoring of a regulatory process (such as permitting, planning, zoning, ordinances, licenses, building, taxes, etc.)
Satisfactory Completion of Core Competencies or an ability to obtain Core Competencies within 6 months of hire date.

Nice To Haves

Experienced with building construction inspections, permitting, planning, zoning, and/or construction knowledge.
Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to learn County software like QTrac and Accela.
Strong skills in interpreting business rules, regulations, codes, policies, and building plans/blueprints.
Excellent interpersonal and customer relations abilities; capable of good judgment, prioritization, and collaborative problem-solving.

Responsibilities

Accept and process permit applications via electronic submission or walk-ins; enter data into the permit tracking system accurately.
Verify fees and issue permits, certificates of occupancy, and certificates of completion per ordinances and policies.
Assess fees according to the Fee Ordinance and collect payments related to permitting, licensing, code enforcement, and utilities.
Respond to customer inquiries following applicable regulations.
Research permits and related information using files, databases, and assist with permit records management.
Schedule inspections, update contractor license information, and maintain/update procedure manuals.
Maintain permit records, coordinate file transfers, and respond to requests for building permit files.
Balance and reconcile cash daily; complete required cash handling and other mandatory training.
Ability to complete daily reconciliation, with assistance, of the PDS One Stop permit center.
Actively assists contact center staff by providing permitting and inspection information.
Assist and mentor/training Permitting Coordinator I staff.