Permits & HOA Coordinator
About The Position
Renewal by Andersen of Oregon & SW Washington is seeking an organized, detail-oriented Permits & HOA Coordinator to help keep customer projects moving from contract to installation. The coordinator manages permit applications for the Oregon market and HOA approvals for the San Diego market, and supports Oregon HOA approvals as needed. The role works with the sales team, customers, and local cities and counties to obtain project approvals and ensure orders are accurately entered and ready to proceed. The position also involves creating orders from customer files, checking signed agreements against system records, reviewing sold contracts in both markets, and updating information as needed. It is an on-site office role in a collaborative, fast-paced environment. Renewal by Andersen of Oregon & SW Washington is part of the Renewal by Andersen network, and Tiffee Companies is an Equal Opportunity Employer.
Requirements
- High school diploma or GED.
- 1–2 years of customer service and/or office experience.
- Strong accuracy when reviewing contracts, applications, and order information.
- Ability to multitask, manage competing deadlines, and independently keep tasks on track.
- Positive, self-sufficient attitude and ability to resolve issues as they arise.
- Team-oriented mindset and ability to work well across departments.
- Reliable attendance and ability to manage multiple priorities and adjust to changing tasks.
- Ability to sit or stand most of the day and type and use a mouse.
Nice To Haves
- Experience using Salesforce.
- Experience working with cities and counties on permit approvals.
Responsibilities
- Apply for permits through the appropriate cities and counties for projects in the Oregon market.
- Track open permit applications and follow up with local agencies to keep projects on schedule.
- Submit HOA applications on behalf of customers, or provide customers with information they need to apply themselves.
- Manage submitted HOA applications and follow up as needed to secure timely approvals.
- Create orders in the database by importing customer files from the sales team.
- Cross-reference signed agreements against system records to ensure information is accurate.
- Review sold contracts in both markets and update information as needed.
- Complete additional tasks or special projects as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long-term disability
- 401(k) with company match
- Paid time off
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
