Permit Technician

City of Mesquite•Mesquite, TX

About The Position

The Permit Technician performs a wide variety of responsible and complex technical and specialized clerical duties in support of the Building Inspection Division. Work includes initiating, processing, and maintaining legal documents, correspondence, drawings, and statistics related to permits, as well as providing professional and efficient public service to the general public. The position operates under the general supervision of the Building Official and/or Building Inspection Office Supervisor. Duties include preparing and reviewing correspondence, reports, notices, permits, and other documents; calculating permit and license fees; processing and verifying simple permits; and checking plans and drawings for completeness. The Permit Technician provides information to the public and coordinates permit, registration, license, and utility-service information with contractors, homeowners, utility companies, and other agencies. The role also maintains records and filing systems, processes apartment license applications and renewals, supports fee collection and reconciliation, and operates office equipment. The stated salary range is $15.75 per hour minimum to $16.63 per hour midpoint, depending on qualifications. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or GED.
One year of increasingly responsible clerical experience requiring public contact and interpretation of rules and regulations.
Ability to type 35 words per minute.
One year of increasingly responsible experience in a customer service environment.
No license or certificate is required.

Responsibilities

Prepare and review memorandums, correspondence, reports, public notices, permits, documents, and forms; prepare and distribute reports and maintain forms used by the division or department.
Calculate permit and license fees; approve or verify simple permits; and verify plans and drawings for completeness before permit processing.
Coordinate information with utility companies, including service releases for new single-family residences and commercial facilities.
Screen and direct calls and visitors; provide permit information, fee quotes, and guidance about permit types; answer public questions about applicable laws, codes, and regulations; and refer complaints or questions to appropriate staff.
Prepare, maintain, and update files and records, including permits, Certificates of Occupancy, contractor registrations, and license verifications; research and verify information as needed.
Collect and prepare information packets for developers and contractors; prepare materials and correspondence for distribution; research information, including microfilm archival data; and photocopy, mail, or fax materials as needed.
Coordinate contractor and homeowner registration and license-verification information and enter it into the computer system.
Prepare mail and process apartment license applications and renewals.
Provide invoices for permit fees, balance charged permits, and coordinate fee collection with the Cashier and Tax Department.
Sort and distribute incoming and outgoing mail.
Promote and maintain professionalism in the work environment.
Oversee and participate in technical support work for department staff; verify coworkers’ work for accuracy and compliance with standards.
Maintain contact with inspectors and dispatch personnel to duty stations as needed.
Prepare and maintain statistical data and, as needed, update inventory records.
Operate office equipment, including computers, photocopiers, scanners, and microfilm machines.
Perform other duties as assigned.