Permit Technician

City of Brea•City of Brea-Civic Center, CA

12d•Onsite

About The Position

The Permit Technician works in the Community and Economic Development Department under general direction. The role provides technical information and customer service related to building, development, and fire permits or planning applications. It serves the public at the front counter, calculates permit fees, coordinates and processes permits, and performs related work as required. General supervision is provided by the Department Manager/Supervisor or designee; functional or technical supervision may also come from department staff. The position may provide technical supervision to other clerical classes. The position coordinates permit and plan-check workflows, supports the issuance of permits and certificates, handles public inquiries and clerical functions, and maintains permitting and plan-review software and records. The listed functions may vary by position, and management may change work assignments as needed. The typical qualification is two years of general clerical experience equivalent to the Permit Technician classification in a private or public agency involved in a regulatory function, permit processing, or a closely related field, including heavy public contact. Education equivalent to completion of the twelfth grade is expected, with emphasis in writing and grammar, statistical analysis, computers, and business practices. A valid California driver’s license is required. ICC Permit Technician certification is preferred and must be acquired before completing one year of employment. Applications are accepted continuously until enough qualified applications have been received, and the recruitment may close at any time. Selection includes an application review and an oral appraisal interview. Candidates must complete a background review; upon a contingent offer, they must complete a medical examination and provide proof of legal work status. New employees are fingerprinted and undergo criminal-history checks.

Requirements

Two years of general clerical experience equivalent to the Permit Technician classification in a private or public agency involved in a regulatory function, permit processing, or a closely related field, including heavy public contact.
Education equivalent to completion of the twelfth grade, with emphasis in writing and grammar, statistical analysis, computers, and business practices.
Possession of a valid driver’s license issued by the California Department of Motor Vehicles.
Successfully complete a thorough background review.
Upon a contingent offer of employment, successfully complete a medical examination and provide proof of legal work status.
New employees must be fingerprinted and undergo criminal-history checks with the Department of Justice and Federal Bureau of Investigation.

Nice To Haves

International Code Council (ICC) Permit Technician certification is preferred; it must be acquired before completion of one year of employment.

Responsibilities

Serve the public at the Community Development counter by answering permit-processing questions, providing divisional information, receiving applications and other submittals, assisting with records research, giving general information on minor construction projects, and coordinating counter coverage.
Coordinate plan checks by receiving and verifying submittals, distributing plans to departments and divisions, tracking review status, and tracking resubmittals.
Coordinate permit issuance by verifying status with other departments and divisions, calculating fees, processing applications, permits, and variances for issuance, preparing exhibits, and maintaining records.
Coordinate the processing of Certificates of Occupancy and Certificates of Compliance, including answering general questions, reviewing application forms, and processing applications and certificates.
Coordinate construction inspection requests, including updating greetings and messages, coordinating system troubleshooting, and arranging system updates.
Compile statistical information and prepare monthly, quarterly, annual, and special reports.
Perform clerical and receptionist duties, including word processing, records management, answering telephones, assisting the public, providing information about department policies and procedures, filing, data entry, processing records requests, supporting public-counter tasks, and scheduling meetings.
Perform billing functions, collect fees, generate refunds, and balance accounts.
Type and proofread documents such as reports, memos, and statistical charts from dictation, drafts, forms, notes, copies, or recordings.
Maintain and compile statistical records, check and tabulate data, and prepare simple statistical reports.
Maintain, train, and update permitting and plan-review software systems.
Apply knowledge of administrative code requirements, practices, procedures, and regulations related to permit issuance; perform basic plan review.
Assist in training new personnel.
Perform other duties as assigned.