Permit Technician
About The Position
This is a non-supervisory position that involves data preparation and computer entry. Conducts basic plan reviews which requires some knowledge of general development and construction practices. Performs computer preparation of correspondences, maintains department files and construction documents. Works daily with the general public providing customer service phone support and counter support receiving various types of construction permit applications, contractor registration documents and payments. Daily contact with the general public requiring tact and diplomacy; makes frequent decisions requiring sound and mature judgment and the ability to multi-task and to work under a busy and sometimes demanding work environment.
Requirements
- High school diploma or a GED equivalent.
- A minimum of two (2) years previous experience is preferred, or any combination of experience and training that provides the necessary knowledge, skills and abilities.
Nice To Haves
- Certification as a Permit Technician from the International Code Council (ICC) is preferred.
Responsibilities
- Provide outstanding service to internal staff and customers.
- Timely processing incoming emails, calls and messages regarding permit and inspection procedures; building code regulations; city ordinances; and state and federal law applicable to construction practices.
- Develop methods and procedures to ensure a smooth and proper function in the processing of development and permit applications and issuance of permits.
- Prepare and submit activity reports resulting from building permit reports.
- Prepare and submit statistical data to include processing of refunds and accounts receivable reports.
- Handle cash; and balance daily cash report to prepare the deposits for funds received.
- Process and route of complaints to appropriate department.
- Schedule Certificate of Occupancy inspections.
- Develop and prepare customer handouts and detail sheets of departmental procedures; and various types of permit applications for public access and use
- Develop forms necessary for processing of building permit applications
- Notify Business Office of utility meter sets for new construction projects.
- Maintain project files on all building applications and permits.
- Maintain contractor registration files on an annual basis.
- Conduct basic plan and application reviews and issue various types of building and sub-trade permits.
- Review and process annual Mobile Home Park and Home Occupation Licenses.
- Intake of permit applications and building plans for new construction; distribution of plans as necessary to all associated departments for plan review.
- Provide technical support to other departments in the issuance and collection of fire, engineering, and floodplain permits.
- Document building permits and associated plans and drawings in Laserfiche system.
- Schedule Inspections for customer walk-ins; contractors and inspectors.
- Perform related duties and fulfills responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
