Permit Technician

City of West University Place • West University Place, TX

16d • $21 - $25

About The Position

The Permit Technician provides administrative and customer-service support for the Public Works Department’s permit process. The role works in a busy, high-volume environment and requires integrity, dependability, time-management, and organizational skills. The incumbent assists the public, contractors, and internal and external agencies with planning, permitting, building-plan submissions, and approvals, and maintains official records and department procedures. The position also supports the Chief Building Official and related boards and commissions, including meeting preparation and after-hours attendance.

Requirements

• High school diploma or GED and two years of related experience in the assigned area of responsibility, or an equivalent combination of education and experience sufficient to perform the essential duties.
• Depending on assignment, a valid Texas driver's license may be required.
• Applicants must pass a background check, drug screen, physical exam, and reference check.

Responsibilities

• Schedule inspections; assist with enforcement of ordinances concerning zoning, health and safety, mobility, and parking; and prepare, process, and issue violations and permits.
• Provide technical guidance and assistance to the public and other groups on planning and permitting matters.
• Support the Chief Building Official and boards and commissions by assembling meeting packets, attending meetings after hours, conducting background research, preparing agendas, posting notices, maintaining records, and performing administrative duties.
• Provide customer service to the public, contractors, and internal and external agencies in person, by phone, and by email; mediate and resolve disputes and conflicts; and facilitate building-plan submission and approval operations.
• Prepare, maintain, scan, revise, and update reports, forms, case files, applications, plans, and other paperwork; and enter and retrieve information in databases and online management systems.
• Assist contractors and residents with applications, provide information about building-plan submissions and approvals, and return approved or non-approved plans.
• Advise and assist with implementation and operation of new online permit software.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED