Permit Technician I/II

City of Corvallis•City of Corvallis, OR

15d

About The Position

The Permit Technician I/II performs technical work and customer service as the primary contact in Development Services for public inquiries about development review processes. The role applies technical knowledge to answer development-related questions or direct inquiries to appropriate staff; processes applications; reviews plans; conducts research; compiles building, engineering, land use, and development information; calculates and collects fees; issues permits; and coordinates customer requests involving permitting and code enforcement. The position is the journey-level classification in the permit technician series, with basic and skilled work performed with minimal supervision or oversight. Duties may include other related work. Permit Technician I coordinates development review, receives electronic plans and documents, performs preliminary plan reviews, gathers development information, routes plans, researches databases and GIS, finalizes and issues permits, calculates and collects fees, coordinates payment processing and account reconciliation, supports permit-tracking software and business processes, provides technical development information, maintains permit data and reports, and administers specified address, banner, concrete finisher, minor label, and Master Electrical programs. Permit Technician II coordinates development review and assists customers with application processes; screens application materials, verifies details, creates electronic case records, and routes assignments. The role finalizes permits, calculates and collects fees, prepares and administers lien documents, answers public inquiries about development codes and standards, and assists with initial livability, building, and land-use complaint questions. It creates and routes violation cases, evaluates intake and workflow processes, recommends efficiency improvements, revises related policies and procedures, may coordinate and assign addresses, and maintains permit data and reports. The position is full-time, 40 hours per week, represented by AFSCME, and subject to a 12-month probationary period. Permit Technician I pays $28.34–$36.01 per hour; Permit Technician II pays $30.51–$38.78 per hour. The position is open until filled; the first review of applications is scheduled after 8:00 a.m. on November 9, 2026.

Requirements

High school diploma or equivalent.
Permit Technician I: Two years of position-related work experience.
Permit Technician II: Three years of increasingly responsible job-related work experience.
Excellent interpersonal, communication, and customer relations skills, including the ability to respond comprehensively to development-related customer questions.
Ability to assist customers with online application technology.
Knowledge of research methods and mathematical calculations.
Ability to reprioritize and manage multiple high-priority customer requests.
Ability to maintain effective working relationships with coworkers and the public and respond constructively to customer complaints.
Thorough knowledge of development regulations and processes and the ability to apply that knowledge to customer requests.
Knowledge and understanding of City Municipal Code and state and local construction codes and standards, as well as basic construction practices and principles.
Ability to communicate complex state and local construction regulations, City review processes, and City policies effectively to technical and nontechnical audiences.
Permit Technician II: Excellent technical writing and organizational skills.
Permit Technician II: Knowledge of structural and civil engineering concepts, construction practices, materials, and techniques.
Permit Technician II: Ability to use a computer and associated software to perform the essential functions of the position.
Permit Technician I: Obtain International Code Council Permit Technician certification within the probationary period.
Permit Technician I: Obtain Oregon Inspector Certification (OIC) from the Oregon Building Codes Division within the probationary period.

Nice To Haves

Permit Technician II: Additional education in Business or Public Administration, Marketing, Communications, or a related field is preferred.

Responsibilities

Coordinate development review processes and serve as a primary contact for public inquiries.
Assist customers with application processes and respond to questions about development codes, standards, City review processes, and policies.
Receive, screen, and conduct preliminary reviews of plans and application materials; verify details and assemble essential development information.
Create electronic case records and files and route plans, assignments, and inquiries to appropriate personnel.
Research and interpret information from databases, recordkeeping systems, and Geographic Information Systems.
Finalize and issue permits; calculate and collect fees; and, for Permit Technician II, prepare and administer lien documents.
Coordinate payment processing, refunds, and account reconciliation with other divisions and the Finance Department.
Coordinate code enforcement requests; assist with initial livability, building, and land-use complaint questions; create violation cases and route them to appropriate staff.
Support department business processes and electronic permit-tracking software, and maintain system information and participate in identifying system and reporting upgrades.
Evaluate application intake and workflow processes, recommend improvements, and revise policies and procedures as needed.
Compile and maintain permit data files and produce statistical and activity reports.
Administer the street address and banner programs and the City concrete finisher program; coordinate administration of the State minor label and Master Electrical programs.
Coordinate and assign addresses if assigned as the City’s address steward.
Coordinate activities of coworkers involved in plan review and inspection processes.
Perform related Permit Technician duties as needed.